Hi,
Please find our direct client requirement given below, if interested and available kindly send your updated resume
Location: Boston, MA
Type: 6+Month
Start: ASAP
Experience: 3 – 5 years
- Resolve any incidents that require in depth technical skills and a deeper understanding of the infrastructure and / or environment software.
- Coordinate with offshore team and liaise with the end users for any ticket clarifications
- Perform Root Cause Analysis of problem tickets
- Fix infrastructure and / or environment software bugs/defects
- Provide effort and time estimates for Operational Change Requests and submit it to the Change Control Board
- Implement Operational Change Requests
- Perform Release Management tasks
- Ensure all SOPs are followed while performing support & maintenance tasks
Thanks & Regards,
Jitendra Kashid
___________________________
Technical Recruiter
Ztek Consulting Inc.
HQ-3161,
St Ives Country Club Parkway,
DULUTH, GA - 30097
Phone: 724-941-3466
Email : jitendra@ztek-inc.com
Visit us : www.ztek-inc.com
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